Accessibility Statement
Last updated: October 2025
1. Commitment to Accessibility
DrClear House Clearance is committed to ensuring that our website is accessible to everyone, including people with disabilities.
We believe every visitor should be able to access our services and information easily, regardless of technology, ability, or circumstance.
We actively work towards compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which define how to make web content more usable and accessible to people with a wide range of disabilities.
2. Steps We’re Taking
To provide an accessible and inclusive website experience, we have implemented or are in the process of implementing the following measures:
- Clear, consistent navigation throughout the site.
- Readable text using high-contrast colours and scalable fonts.
- Alt text for images to support screen readers.
- Keyboard navigation compatibility across menus and forms.
- Responsive design for accessibility on mobile, tablet, and desktop devices.
- Semantic HTML structure for better assistive technology support.
- Form labels and validation to help users complete contact or quote forms easily.
3. Ongoing Improvements
We regularly review our site content, structure, and plugins to ensure accessibility remains a core design requirement.
As a small, family-run business, DrClear House Clearance is continuously improving accessibility and welcomes feedback on any accessibility barriers you may encounter.
4. Known Limitations
While we strive to make all pages accessible, some areas may not yet fully comply:
- Third-party integrations (e.g., Google Maps, YouTube embeds, review widgets) may not fully meet WCAG standards.
- Certain older blog posts or media files may not include descriptive alt text yet.
We are working to address these limitations as part of ongoing website updates.
5. Reporting Accessibility Issues
If you experience difficulty using our website or notice content that is not accessible, please contact us so we can assist and make improvements.
Email: office@drclear.co.uk
Telephone: 07958 429 751
Address: 5 Churchfields Rd, Wednesbury WS10 9DX
We aim to respond to accessibility feedback within 3 working days and to provide a resolution or alternative format within 10 working days.
6. Alternative Formats
If you need information from our website in an alternative format — such as large print, audio, or accessible PDF — please get in touch, and we’ll do our best to accommodate your request promptly.
7. Legal Framework
This Accessibility Statement is prepared in accordance with the Equality Act 2010, which requires UK businesses to make “reasonable adjustments” to ensure that websites and digital content are accessible to people with disabilities.
8. Review
We review this statement at least once every 12 months or when significant website changes occur.
The current version was last reviewed and updated in October 2025.
DrClear House Clearance – Respectful Clearances. Responsible Recycling. Local and Licensed.
