1. Our Commitment
DrClear is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards, specifically aiming for WCAG 2.2 Level AA conformance.
2. Accessibility Features
We want as many people as possible to be able to use this website. For example, that means you should be able to:
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Zoom in up to 300% without the text spilling off the screen.
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Navigate most of the website using just a keyboard.
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Listen to most of the website using a screen reader (including the latest versions of JAWS, NVDA, and VoiceOver).
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Use the site on mobile devices with consistent navigation.
3. Compliance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility.
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Status: DrClear.co.uk is partially compliant with WCAG 2.2 Level AA.
Known Limitations:
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PDF Documents: Some older Waste Transfer Notes or policy PDFs may not be fully accessible to screen reader software. We are working to convert these into accessible HTML pages.
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Alt-Text: While we strive for 100% coverage, some decorative images may lack descriptive alternative text.
4. Feedback & Contact Information
We welcome your feedback on the accessibility of DrClear.co.uk. If you encounter accessibility barriers or need information in a different format (e.g., Large Print or Audio), please contact us:
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Email: [email protected]
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Response Time: We aim to respond to accessibility feedback within 3 business days.
5. Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Equality Act 2010 in the UK. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).